Shipping & Delivery Policy

Last updated: 18 August 2026

We carefully prepare every Avery & Wyld order and aim to get your pieces to you as safely and efficiently as possible.

UK Delivery

We currently offer UK Standard Delivery.

Available delivery options and the applicable delivery charge will be shown at checkout before you complete your order.

Once your order has been dispatched, you will receive a dispatch confirmation by email. Tracking information will also be provided where available.

Delivery times shown at checkout or elsewhere on our website are estimates and begin from the date your order is dispatched, rather than the date your order is placed.

Pre-orders

Products available for pre-order will be clearly identified on the relevant product page.

The anticipated dispatch timeframe for a pre-order will be displayed on the product page or communicated as part of the pre-order information.

Please note that pre-order dispatch dates are estimated rather than guaranteed. As our products are carefully produced and prepared in batches, manufacturing, freight, customs or other circumstances outside our reasonable control can occasionally affect timings.

If there is a significant change to the anticipated dispatch timeframe for your pre-order, we will contact you using the email address provided with your order.

If your order contains both pre-order and in-stock items, your order may be dispatched together once all items are available unless otherwise stated.

Dispatch times

For products that are in stock, we aim to dispatch orders as quickly as possible.

Our current estimated dispatch and delivery information will be displayed on our website or at checkout.

Orders placed during particularly busy periods, product launches, weekends or public holidays may take slightly longer to process.

Delivery addresses

Please ensure that your delivery address is complete and correct before submitting your order.

We cannot guarantee that an address can be changed once an order has entered the dispatch process.

If an order is returned to us because an incorrect or incomplete address was provided, we may ask you to cover the cost of redelivery.

Delayed or missing deliveries

Occasionally, deliveries may be delayed for reasons outside our reasonable control.

If your order has not arrived within the expected delivery timeframe, please contact us at hello@averyandwyld.com with your order number and we will be happy to help investigate.

Damaged parcels

If your order arrives damaged, please contact us as soon as possible at hello@averyandwyld.com, including your order number and photographs of the parcel and affected product where possible.

We will work with you to resolve the issue as quickly as possible.

International delivery

International delivery is not currently available unless an international shipping option is specifically shown at checkout.

As Avery & Wyld grows, we hope to make our products available to more destinations. Any available international delivery options, costs and applicable information will be displayed at checkout.

Questions about your delivery

If you have any questions about an order or delivery, please contact us at:

Avery & Wyld
Email: hello@averyandwyld.com